India comparison
Interakt pricing in India, and 4 alternatives
Interakt's plans look cheap, and for many D2C brands they are. The real bill depends on how many messages you send. Here is the maths in rupees, and the alternatives worth a look.
Rupee prices checked on each vendor's own pricing page on 25 September 2026
Interakt is built for Indian commerce on WhatsApp. It has a catalogue that syncs with Shopify, payment links you can send from the inbox, WhatsApp Pay, a flow that converts cash-on-delivery orders to prepaid, and ready apps for Razorpay, PayU and WooCommerce. Paid plans include unlimited agents.
The plan fee is low, from ₹999 a month. What decides your bill is the per-message rate: every marketing template to an Indian number costs ₹0.958 on Growth, compared with Meta's own rate of ₹0.8631. That difference is small per message and large in a Diwali month.
If your business sells through a catalogue and wants to collect payment inside WhatsApp, Interakt is a strong fit and hard to beat on plan price. If your team mostly replies to customers and sends updates to people who already talk to you, a flat-price tool without message charges can cost less.
Interakt plans and message rates in rupees
Interakt lists three self-serve plans. All prices are shown "+taxes", so add 18% GST. Billing quarterly or yearly lowers the monthly figure: on the annual plan Starter is ₹799 a month, Growth ₹1,999 and Advanced ₹2,799.
There are three different ways to pay for a WhatsApp tool in India, and Interakt uses one of them: a per-plan fee with unlimited agents, plus a charge per message. Per-seat tools (WATI, Gallabox) charge for each user; per-message pricing charges for each template; the "Meta markup" is the gap between what the platform charges per message and what Meta charges it. On Interakt Growth that gap is ₹0.0949 per marketing message (₹0.958 against ₹0.8631), about 11%. On Advanced the marketing rate is ₹0.949; the Enterprise plan is offered with no markup charges.
Customer-started service chats are free. Utility messages such as order and delivery updates cost ₹0.150 on Growth and ₹0.140 on Advanced, and authentication (OTP) messages ₹0.128 and ₹0.127. Sales CRM roles cost ₹499 per agent a month, and the AI Agents add-on is $74.99 a month.
GST: software subscriptions in India normally carry 18% GST on top of the listed price. Interakt shows its prices "+taxes" and AiSensy quotes its virtual number "+ GST", so budget for tax on every plan below. Spun's prices are per month plus applicable tax.
| Plan | Price (INR) | What you get / limits |
|---|---|---|
| Starter | ₹999/month (₹799 annual) | Unlimited agents, shared inbox, campaigns; message rates on the pricing page |
| Growth | ₹2,499/month (₹1,999 annual) | Marketing ₹0.958, utility ₹0.150, authentication ₹0.128, service free; 100 free AI messages |
| Advanced | ₹3,499/month (₹2,799 annual) | Marketing ₹0.949, utility ₹0.140, authentication ₹0.127, service free |
| Enterprise | On request | Custom; advertised with no markup charges on messages |
Plans and India destination rates read on https://www.interakt.shop/pricing/ on 25 September 2026. Meta rates from Meta's INR rate card effective July 1, 2026. Prices change often in this market. These are the vendors' own published figures on 25 September 2026; verify current pricing on each vendor's site before you buy.
A brand sending 20,000 marketing messages a month on Interakt Growth: ₹2,499 plan + ₹19,160 in messages (20,000 x ₹0.958) = ₹21,659 a month before GST. The same send at Meta's own rate would be ₹17,262 in messages, so about ₹1,898 of the bill is the per-message margin. Spun: ₹1,999 a month, no message charges, but paced sending that is not built for 20,000 cold promotions.
Why Indian teams look for an Interakt alternative
Interakt is good value on plan price. These are the reasons businesses still compare.
Message charges grow with every campaign
A monthly festival offer, a restock alert and a weekly catalogue share to the whole list can make the message line several times the plan fee.
Everything outbound needs an approved template
To start a conversation with a customer, or reply after 24 hours, you need a Meta-approved template in the right category. A simple "your order is ready, when will you collect?" can end up being charged as marketing if it is written the wrong way.
The API number is not your phone
Staff who are used to answering on the shop's phone move to a web dashboard, and the owner loses the familiar WhatsApp app for that number.
AI costs extra, in dollars
Beyond the 100 free AI messages on Growth, AI replies are $0.011 each and the AI Agents add-on is $74.99 a month.
Interakt and 4 alternatives compared, in rupees
| Feature | Spun | Interakt | WATI | AiSensy | Gallabox |
|---|---|---|---|---|---|
| How the plan is charged | Flat per workspace, unlimited team | Per plan, unlimited agents | Per plan; Growth capped at 3 users | Per plan, extra agents ₹750 each | Per plan; 3, 6 or 10 users, then per user |
| Entry paid plan (monthly billing) | ₹1,999/month (Starter Plan) | ₹999/month (Starter) | ₹2,999/month (Growth) | ₹1,500/month (Basic) | ₹2,999/month (Basic, quarterly) |
| Next plan up | ₹3,999/month (Pro Plan) | ₹2,499/month (Growth) | ₹6,499/month (Pro) | ₹3,200/month (Pro) | ₹6,999/month (Essential, quarterly) |
| Marketing message to an Indian number | No per-message charge | ₹0.958 (Growth) | Per WATI's INR rate card | ₹1.09 | ₹0.9926 (from 1 Oct 2026) |
| Utility message to an Indian number | No per-message charge | ₹0.150 (Growth) | Per WATI's INR rate card | ₹0.145 | ₹0.1323 |
| WhatsApp connection | QR link to your current number | Official API | Official API (Business App sync offered) | Official API | Official API |
| Catalogue and in-chat payments | Catalogue, WhatsApp Pay, payment links | Catalog, catalog pay options | Catalogue, cart, UPI and card payments | Catalogue, Razorpay or WhatsApp Pay | |
| Indian commerce integrations | Webhooks, Zapier, Google Sheets | Razorpay, PayU, Shopify, WooCommerce | Shopify, WooCommerce, Zoho CRM | Razorpay, Shopify, LeadSquared, WebEngage | Razorpay, Cashfree, Shopify, Zoho Books |
| AI in conversations | Included: drafts, summaries, translation | AI Agents add-on ($74.99/month) | AI support agent (sold separately) | AI Agent ₹1,350/month (1,000 AI messages) | AI credits in every plan (500 on Basic) |
| Voice note transcription | Yes, including Hindi, Tamil, Telugu and more | Not listed | Not listed | Not listed | Not listed |
| Free plan or trial | Free Spun Chat plan + trial | Free trial | 7-day trial; ₹999 pay-as-you-go | Free Forever plan | Not listed |
Prices and India message rates as published on each vendor's site on 25 September 2026, monthly billing unless noted, before GST. Meta's own India rates for comparison: marketing ₹0.8631, utility ₹0.1150, authentication ₹0.1150 per message (Meta's INR rate card effective July 1, 2026). "Not listed" means the pricing page does not state it, not that the feature is missing. Verify current pricing on each vendor's site.
1.Spun
Our pickBest for Indian teams that sell and support on the WhatsApp number customers already have saved
Spun links to your existing WhatsApp or WhatsApp Business number by QR code, the same way WhatsApp Web links a laptop. The number your customers saved on their phones, printed on your shop board and shared in family groups stays the same, with its chats and groups. There is no API application, no template approval and no per-message charge, so a reply, a follow-up or a quote costs nothing extra.
The whole team works from one shared inbox with per-customer access, AI that drafts replies and sums up long chats, a per-chat language setting that transcribes voice notes and translates messages in Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi and Odia, labels, a sales pipeline and Google Sheets sync. Campaigns go out one message at a time at a paced, human speed.
Pros
- Works on your current number, chats and groups, linked by QR
- Flat monthly price, unlimited team members
- No per-message charge on replies, follow-ups or campaigns
- AI drafts, summaries and translation included
- Voice notes transcribed and chats translated in Hindi and other Indian languages
- Per-customer access for each teammate
Cons
- Not the official API: no green tick, no approved templates, not built for lakhs of notifications
- No catalogue sync, cart or payment collection: you paste your UPI or payment-gateway link as a normal message
- No Shopify or Razorpay app; webhooks, Zapier and Google Sheets instead
- Campaigns are paced for safety, so a festival send to a big list takes days, not minutes
2.WATI
Well-known Business API inbox with a big integration list
WATI puts a shared team inbox, broadcast campaigns and a no-code chatbot builder on the official WhatsApp Business API. It has integrations for Shopify, WooCommerce and Zoho CRM, and offers syncing with the WhatsApp Business App.
Pros
- Mature API inbox and campaign tool
- Large integration marketplace
- Pay-as-you-go ₹999 starter for trying templates
Cons
- Growth is capped at 3 users with no add-on seats
- Extra users on higher plans are priced in dollars
- Per-message charges come from a separate INR rate card
3.AiSensy
Broadcast-focused Business API platform with a free plan
AiSensy is known for campaigns: broadcasts, retargeting, click tracking, click-to-WhatsApp ads, plus catalogue sharing, a cart and payments by UPI and card. Chatbot flows and an AI agent are add-ons.
Pros
- Free plan to start on the API
- Strong broadcast and ads tooling
- Payments by UPI and card inside WhatsApp
Cons
- Highest marketing rate of the four (₹1.09 against Meta's ₹0.8631)
- Chatbot flows and AI are paid add-ons
- Extra agents add ₹750 each
4.Gallabox
Business API platform with AI credits in every plan
Gallabox combines a shared inbox, a bot builder, broadcasts, catalogue and payments through Razorpay or WhatsApp Pay, with integrations for Shopify, Cashfree and Zoho Books. Every plan includes a monthly pool of AI credits.
Pros
- AI credits included on every plan
- Good bot builder
- Indian payment and accounting integrations
Cons
- No monthly billing on the listed plans (quarterly or annual)
- Hard user caps; extra users ₹1,200 to ₹1,500 a month
- Per-message charges with a margin over Meta's rate
FAQ
Interakt pricing: common questions
Try Spun on the WhatsApp number your customers already have
Scan a QR code, keep your number and chat history, and put your whole team on one AI-powered shared inbox for ₹1,999 a month. No API approval, no template approvals, no per-message charges.
Start your free trialKeep reading
- Spun pricing in rupees
- WhatsApp Business API pricing in India: Meta rates and platform fees in rupees
- WhatsApp bulk message senders in India: what is allowed and what gets numbers banned
- WATI pricing in India and alternatives
- AiSensy pricing in India and alternatives
- Gallabox pricing in India and alternatives
- Free WhatsApp link generator
- Free WhatsApp QR code generator
Which Interakt alternative should you pick?
Stay with Interakt if you are a Shopify or WooCommerce brand that sells from a catalogue, collects payment in WhatsApp and runs regular template campaigns. It is one of the best-priced API platforms in India. WATI suits teams that want a larger integration marketplace, AiSensy teams that live on broadcasts and ads, and Gallabox teams that want bots and AI credits in the plan.
If most of your WhatsApp is conversations, not campaigns (a clinic confirming appointments, a coaching centre answering parents, a wholesaler taking orders by voice note), Spun costs ₹1,999 a month for the whole team, or ₹3,999 for heavier AI use, with no message charges and AI replies, summaries and Hindi voice-note transcription included. You keep your number, and you paste your payment link as a normal message.
Start your free Spun trialFree trial. See Spun pricing in rupees.