India comparison
Gallabox pricing in India, and 4 alternatives
Gallabox packs bots and AI credits into every plan, and prices by team size with quarterly or yearly billing. Here is what that means in rupees for a real team, and the alternatives to compare.
Rupee prices checked on each vendor's own pricing page on 25 September 2026
Gallabox is an Indian WhatsApp Business API platform that combines a shared inbox, a no-code bot builder, broadcasts, a catalogue and payments through Razorpay or WhatsApp Pay. It integrates with Shopify, Cashfree and Zoho Books, and every plan includes a monthly pool of AI credits.
Two things shape the bill. First, plans are sized by team: 3, 6 or 10 users, and extra users cost ₹1,200 to ₹1,500 a month each. Second, the listed plans are billed quarterly or yearly, not monthly, so you commit to at least three months up front.
Messages are charged on top. From 1 October 2026 Gallabox's India rate card charges ₹0.9926 per marketing message and ₹0.1323 per utility, authentication and service message. Service replies, free until 30 September 2026, become a charged line after that, so support-heavy teams should re-check their numbers.
Gallabox plans and message rates in rupees
Gallabox lists three plans per month, billed quarterly, with a lower monthly price on yearly billing: Basic ₹2,999 (₹2,399 on yearly) with 3 users and 500 AI credits, Essential ₹6,999 (₹5,599) with 6 users and 2,000 AI credits, and Advanced ₹16,999 (₹13,599) with 10 users and 8,000 AI credits. Basic cannot add users; Essential adds them at ₹1,200 a month and Advanced at ₹1,500.
Per-seat, per-message and markup, in rupees: Gallabox is a per-seat tool (team size drives the plan), it charges per message on top, and its marketing rate of ₹0.9926 is about 15% above Meta's July 2026 India rate of ₹0.8631. Meta reprices at the start of each quarter, so part of any gap from 1 October may be Meta's own change; compare against Meta's current card.
Meta itself is changing service messages from 1 October 2026: each number gets 1,000 free service messages a month, then they are charged. Gallabox's card charges ₹0.1323 per service message from the same date, so read its billing terms for how the free allowance is applied.
GST: software subscriptions in India normally carry 18% GST on top of the listed price. Interakt shows its prices "+taxes" and AiSensy quotes its virtual number "+ GST", so budget for tax on every plan below. Spun's prices are per month plus applicable tax.
| Plan | Price (INR) | What you get / limits |
|---|---|---|
| Basic | ₹2,999/month quarterly (₹2,399 yearly) | 3 users, no extra users, 500 AI credits |
| Essential | ₹6,999/month quarterly (₹5,599 yearly) | 6 users, extra users ₹1,200/month, 2,000 AI credits |
| Advanced | ₹16,999/month quarterly (₹13,599 yearly) | 10 users, extra users ₹1,500/month, 8,000 AI credits |
| Messages (from 1 Oct 2026) | ₹0.9926 marketing, ₹0.1323 other | Utility, authentication and service at ₹0.1323 each |
Plans read on https://gallabox.com/pricing and India message rates on https://docs.gallabox.com/pricing-and-billing/whatsapp-pricing/rate-card on 25 September 2026. Meta rates from Meta's INR rate card effective July 1, 2026. Prices change often in this market. These are the vendors' own published figures on 25 September 2026; verify current pricing on each vendor's site before you buy.
A real-estate team of 8 sending 4,000 marketing messages a month: Gallabox Essential ₹6,999 + 2 extra users at ₹1,200 + ₹3,970 in messages (4,000 x ₹0.9926) = ₹13,369 a month before GST, paid quarterly (₹40,108 a quarter). Spun: ₹1,999 a month for all 8, no message charges.
Why Indian teams look for a Gallabox alternative
Gallabox is a capable platform. These are the points that make teams compare.
Quarterly commitment
Basic at ₹2,999 a month is paid as ₹8,997 a quarter, plus GST. A small business trying WhatsApp tools for the first time may not want a three-month commitment.
Growing the team costs per user
Basic stops at 3 users. A seventh person on Essential adds ₹1,200 a month, an eleventh on Advanced ₹1,500.
Service replies become a charged line
From October 2026 replies to customers who message you also appear on the rate card, which changes the maths for support teams.
Your number moves to the API
Brokers, clinics and shops that have built up a number over years often want to keep answering on it, from the phone and the desktop.
Gallabox and 4 alternatives compared, in rupees
| Feature | Spun | Gallabox | WATI | Interakt | AiSensy |
|---|---|---|---|---|---|
| How the plan is charged | Flat per workspace, unlimited team | Per plan; 3, 6 or 10 users, then per user | Per plan; Growth capped at 3 users | Per plan, unlimited agents | Per plan, extra agents ₹750 each |
| Entry paid plan (monthly billing) | ₹1,999/month (Pro Plan) | ₹2,999/month (Basic, quarterly) | ₹2,999/month (Growth) | ₹999/month (Starter) | ₹1,500/month (Basic) |
| Next plan up | ₹3,999/month (Max 10x) | ₹6,999/month (Essential, quarterly) | ₹6,499/month (Pro) | ₹2,499/month (Growth) | ₹3,200/month (Pro) |
| Marketing message to an Indian number | No per-message charge | ₹0.9926 (from 1 Oct 2026) | Per WATI's INR rate card | ₹0.958 (Growth) | ₹1.09 |
| Utility message to an Indian number | No per-message charge | ₹0.1323 | Per WATI's INR rate card | ₹0.150 (Growth) | ₹0.145 |
| WhatsApp connection | QR link to your current number | Official API | Official API (Business App sync offered) | Official API | Official API |
| Catalogue and in-chat payments | Catalogue, Razorpay or WhatsApp Pay | Catalog, catalog pay options | Catalogue, WhatsApp Pay, payment links | Catalogue, cart, UPI and card payments | |
| Indian commerce integrations | Webhooks, Zapier, Google Sheets | Razorpay, Cashfree, Shopify, Zoho Books | Shopify, WooCommerce, Zoho CRM | Razorpay, PayU, Shopify, WooCommerce | Razorpay, Shopify, LeadSquared, WebEngage |
| AI in conversations | Included: drafts, summaries, translation | AI credits in every plan (500 on Basic) | AI support agent (sold separately) | AI Agents add-on ($74.99/month) | AI Agent ₹1,350/month (1,000 AI messages) |
| Voice note transcription | Yes, including Hindi, Tamil, Telugu and more | Not listed | Not listed | Not listed | Not listed |
| Free plan or trial | Free Spun Chat plan + trial | Not listed | 7-day trial; ₹999 pay-as-you-go | Free trial | Free Forever plan |
Prices and India message rates as published on each vendor's site on 25 September 2026, monthly billing unless noted, before GST. Meta's own India rates for comparison: marketing ₹0.8631, utility ₹0.1150, authentication ₹0.1150 per message (Meta's INR rate card effective July 1, 2026). "Not listed" means the pricing page does not state it, not that the feature is missing. Verify current pricing on each vendor's site.
1.Spun
Our pickBest for Indian teams that sell and support on the WhatsApp number customers already have saved
Spun links to your existing WhatsApp or WhatsApp Business number by QR code, the same way WhatsApp Web links a laptop. The number your customers saved on their phones, printed on your shop board and shared in family groups stays the same, with its chats and groups. There is no API application, no template approval and no per-message charge, so a reply, a follow-up or a quote costs nothing extra.
The whole team works from one shared inbox with per-customer access, AI that drafts replies and sums up long chats, a per-chat language setting that transcribes voice notes and translates messages in Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi and Odia, labels, a sales pipeline and Google Sheets sync. Campaigns go out one message at a time at a paced, human speed.
Pros
- Works on your current number, chats and groups, linked by QR
- Flat monthly price, unlimited team members
- No per-message charge on replies, follow-ups or campaigns
- AI drafts, summaries and translation included
- Voice notes transcribed and chats translated in Hindi and other Indian languages
- Per-customer access for each teammate
Cons
- Not the official API: no green tick, no approved templates, not built for lakhs of notifications
- No catalogue sync, cart or payment collection: you paste your UPI or payment-gateway link as a normal message
- No Shopify or Razorpay app; webhooks, Zapier and Google Sheets instead
- Campaigns are paced for safety, so a festival send to a big list takes days, not minutes
2.Interakt
Commerce-first Business API platform built in India
Interakt is built around selling on WhatsApp: catalogues, WhatsApp Pay, payment links sent from the inbox, a CoD-to-prepaid flow and apps for Razorpay, PayU, Shopify and WooCommerce. Paid plans come with unlimited agents.
Pros
- Low entry price and unlimited agents
- Deep catalogue and payments toolkit
- Indian payment-gateway apps
Cons
- Every marketing message is charged, with a margin over Meta's rate
- AI Agents are a dollar add-on
- Needs an API number and approved templates
3.WATI
Well-known Business API inbox with a big integration list
WATI puts a shared team inbox, broadcast campaigns and a no-code chatbot builder on the official WhatsApp Business API. It has integrations for Shopify, WooCommerce and Zoho CRM, and offers syncing with the WhatsApp Business App.
Pros
- Mature API inbox and campaign tool
- Large integration marketplace
- Pay-as-you-go ₹999 starter for trying templates
Cons
- Growth is capped at 3 users with no add-on seats
- Extra users on higher plans are priced in dollars
- Per-message charges come from a separate INR rate card
4.AiSensy
Broadcast-focused Business API platform with a free plan
AiSensy is known for campaigns: broadcasts, retargeting, click tracking, click-to-WhatsApp ads, plus catalogue sharing, a cart and payments by UPI and card. Chatbot flows and an AI agent are add-ons.
Pros
- Free plan to start on the API
- Strong broadcast and ads tooling
- Payments by UPI and card inside WhatsApp
Cons
- Highest marketing rate of the four (₹1.09 against Meta's ₹0.8631)
- Chatbot flows and AI are paid add-ons
- Extra agents add ₹750 each
FAQ
Gallabox pricing: common questions
Try Spun on the WhatsApp number your customers already have
Scan a QR code, keep your number and chat history, and put your whole team on one AI-powered shared inbox for ₹1,999 a month. No API approval, no template approvals, no per-message charges.
Start your free trialKeep reading
- Spun pricing in rupees
- WhatsApp Business API pricing in India: Meta rates and platform fees in rupees
- WhatsApp bulk message senders in India: what is allowed and what gets numbers banned
- WATI pricing in India and alternatives
- Interakt pricing in India and alternatives
- AiSensy pricing in India and alternatives
- Free WhatsApp link generator
- Free WhatsApp QR code generator
Which Gallabox alternative should you pick?
Stay with Gallabox if you want bots and AI credits in the plan, work with Zoho Books or Cashfree, and are happy to pay quarterly. For monthly billing with unlimited agents and a strong commerce kit, compare Interakt. For a larger integration marketplace, WATI. For broadcasts first, AiSensy.
If the job is a team answering customers on one known number (property enquiries, patient questions, order follow-ups, voice notes in Kannada or Hindi), Spun costs ₹1,999 a month, or ₹3,999 for heavier AI use, billed monthly, for unlimited team members, with AI and Indian-language transcription included and no per-message charges.
Start your free Spun trialFree trial. See Spun pricing in rupees.