Guides
WhatsApp, explained for how India actually uses it.
In India the customer journey starts, runs and closes on WhatsApp: the enquiry, the price check, the order, the payment confirmation screenshot. These guides answer the questions every Indian business hits on the way, without myths and without filler.
WhatsApp Web for Business
WhatsApp Web for business: the India guide
Somewhere between the tenth enquiry of the morning and the evening rush, every Indian business owner discovers that a ph…
Read the guideDid Someone Block You
How to tell if someone blocked you on WhatsApp
WhatsApp never tells you that you have been blocked. That is deliberate: blocking is a privacy feature, and announcing i…
Read the guideVirtual Numbers
Virtual numbers for WhatsApp: what works and what gets banned
The reasons an Indian business wants a separate WhatsApp number are practical: keep the personal number off the shop hoa…
Read the guideThe 6-Digit Code
The WhatsApp 6-digit verification code, explained
The 6-digit code is WhatsApp’s proof that you control a phone number. You will meet it when you install WhatsApp, switch…
Read the guideBroadcast Messages
WhatsApp broadcasts that actually reach Indian customers
The festival offer, the new-batch announcement, the restock alert: for an Indian business, the broadcast is how one mess…
Read the guideBlock & Unblock
How to block and unblock on WhatsApp
Blocking on WhatsApp cuts a contact off completely: no messages, no calls, no view of your last seen, profile photo upda…
Read the guideSending Links
Sending links on WhatsApp that customers can actually tap
The catalogue link, the payment page, the location pin, the demo video: an Indian business sends links on WhatsApp all d…
Read the guideQR Codes & Linked Devices
WhatsApp QR codes and linked devices, the India guide
India runs on QR codes: payments taught every customer to point a camera at a square. WhatsApp has two QR codes of its o…
Read the guideTicks & Read Receipts
WhatsApp ticks, read receipts, and reports
Every WhatsApp message carries a tiny status display: a clock, one grey tick, two grey ticks, or two blue ones. Those fo…
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